Policies · 25 documents
vCloud Choice
Terms & Policies
Review the terms and policies that govern purchases, website use, privacy, shipping, and related notices from vCloud Choice Inc.
Last updated
September 8, 2026
Policies for purchases, privacy, shipping, and site use — organized for clarity.
Essentials
Start here
The primary documents most customers start with.
4 primary policies
- 01 · DocumentStandard Terms of SaleOrders, quotes, pricing, delivery, warranties, and liability.Read document
- 02 · DocumentPrivacy NoticeHow we collect, use, and protect personal information.Read document
- 03 · DocumentCookie NoticeCookie categories, analytics, and how to manage preferences.Read document
- 04 · DocumentReturn PolicyReturns, refunds, RMA steps, and non-returnable items.Read document
Section 01
Terms & Conditions
Agreements that apply when you purchase products, request quotes, or engage our services.
7 documents
- Standard Terms of SaleOrders, quotes, pricing, delivery, warranties, and liability.
- Sales and ServicesHow product sales and professional IT services are scoped and delivered.
- Site Use & Acceptable Use PolicyAccounts, prohibited activities, scraping, and enforcement.
- Third-Party Software & Cloud OfferingsVendor licenses and pass-through terms for resold software and cloud products.
- Payment & Billing TermsAccepted payments, taxes, failed charges, chargebacks, and processors.
- Warranty PolicyManufacturer warranties, DOA/defects, claims, and exclusions.
- Order Cancellation PolicyCanceling orders before shipment or fulfillment.
Section 02
Privacy & Data
How we handle personal information, cookies, and service providers.
4 documents
- Privacy NoticeHow we collect, use, and protect personal information.
- Cookie NoticeCookie categories, analytics, and how to manage preferences.
- Additional U.S. State Privacy DisclosuresSupplemental rights and disclosures for California, Colorado, Nebraska, Rhode Island, Texas, and Virginia residents.
- Subprocessors & Data ProcessingService-provider categories and how to request a contractual DPA.
Section 03
Orders & Delivery
Returns, domestic shipping, and United States delivery scope.
3 documents
Section 04
Products & Reviews
Product information, ratings display, and recall handling.
3 documents
Section 05
Security & Trust
Security reporting, fraud alerts, and ethical sourcing commitments.
3 documents
Section 06
Website & Intellectual Property
Accessibility, disclaimers, copyright, and infringement notices.
5 documents
- Site AccessibilityOur accessibility approach and how to request assistance.
- DisclaimerLimits on site content, pricing, and availability information.
- Copyright and Trademark NoticeIntellectual property ownership and permitted use.
- Copyright Infringement / DMCAHow to report alleged copyright infringement on our Site.
- Site MapQuick links to major areas of the website.
Contact
Questions about these policies?
Contact vCloud Choice Inc. for legal, privacy, or policy questions.
- Email[email protected]
- Phone(214) 234-9361
- Headquarters6860 Dallas Pkwy Suite 200 Plano, Texas 75024